1. Personal Information We Collect

Personal information is information, or a combination of pieces of information, that could reasonably allow you to be identified. We collect personal information from a variety of sources, including directly from you, through your use of our Services, and from third-party sources where permitted by law.

We may collect the following categories of personal information:

• Identifiers — name, phone number, postal address, email address, account name, or other similar identifiers
• Demographic information — characteristics such as gender or age
• Commercial information — purchase history or products you have expressed interest in
• Internet or network activity — data we receive when you interact with our website
• Geolocation data — general location based on IP address or provided by you
• Audio, electronic, or visual information — such as photographs or voice recordings
• Professional or employment-related information — such as your employer or title
• Education information — such as degrees or institutions attended
• Inferences — derived from the above categories to reflect preferences, characteristics, or behaviors

Note that we and our service providers may automatically collect certain technical information from your device over time and across different websites when you use the Services.

2. How We Use Your Personal Information

We may use your personal information for the following purposes:

• Identification and authentication — to verify your identity and ensure the security of your information
• Service operations — to provide the Services and fulfill your requests
• Service improvements — to analyze usage and continually improve the user experience
• Communications — to send updates about our Services, changes to terms, or responses to your inquiries
• Marketing — to understand your preferences and send relevant marketing materials where you have given consent
• Exercising our rights — to detect, prevent, and respond to legal claims or violations of law
• Legal compliance — to carry out fraud prevention checks or comply with regulatory requirements
• Personalization — to improve your experience by providing content and features based on your interests

We may also anonymize your personal information so that you may not reasonably be re-identified, and we may use such anonymized information for any lawful purpose.

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3. How and When We Share Your Personal Information

We may share your personal information in the following circumstances:

• Service providers — third parties that perform services on our behalf, such as payment processing, order fulfillment, email marketing, analytics, and fraud prevention
• Legal requirements — with law enforcement, courts, or government authorities where required by law or to protect our rights or the rights of others
• Business transactions — in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality obligations
• SMS campaign partners — we will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with that campaign's services

We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide messaging services, including platform providers, phone companies, and vendors who assist in the delivery of text messages.

4.Your Rights Over Your Personal Information

You have certain rights regarding the personal information we hold about you, subject to applicable local law. These may include the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete personal information
• Request deletion of your personal information
• Restrict or object to our use of your personal information
• Receive a portable copy of your personal information in a usable electronic format
• Lodge a complaint with your local data protection or privacy regulator

Where you have provided consent for any use of your personal information, you may withdraw that consent at any time. To discuss or exercise any of these rights, please contact us at privacy@primonutra.com.

5. Data Retention

We retain your personal information for as long as we have an active relationship with you. After our relationship has ended, we retain your information as long as required by applicable law or as necessary to investigate or defend against potential legal claims.

6. Cookies & Analytics

Cookies

A cookie is a small text file placed on your device with your permission. Cookies allow our website to recognize your browser, remember your preferences, and provide a more personalized experience. We use cookies to track items in your shopping cart — including abandoned carts — to determine when to send cart reminder messages via SMS.

You can set your web browser to reject cookies from our Services. Note that doing so may affect the functionality of our website. You may also visit optout.aboutads.info or networkadvertising.org to exercise your cookie preferences.

Analytics

We use analytics services, including Google Analytics, to gather real-time statistics on use and navigation of our website — such as page views, traffic patterns, visit counts, and visit statistics. These services are not used to gather, collect, or track personally identifiable information.

Third-Party Cookies

Our website may use additional external services that employ cookies. Please refer to the privacy policies of those services for more information on how they handle your data.

7. International Data Processing & Transfer

Information collected through the Services will be processed in and subject to the laws of the United States, which may not provide the same level of protection for your personal information as the laws of your home country.

We have put in place appropriate safeguards — such as contractual commitments — in accordance with applicable legal requirements to provide adequate protection for your personal information transferred internationally. For more information or to obtain a copy of such safeguards, please contact us at privacy@primonutra.com.

8. For California Residents

California law grants residents certain rights regarding the collection and use of their personal information. Subject to certain limitations, California residents have the following rights:

• Right to know — request information about the categories and specific pieces of personal information collected about you within the last 12 months, including sources, purposes, and third parties with whom it has been shared
• Right to delete — request deletion of your personal information, subject to certain exceptions
• Right to non-discrimination — the right not to be discriminated against for exercising any of the above rights

Categories of third parties we disclose information to:

• eCommerce shopping cart software
• Customer support and live chat software
• Email marketing software
• Landing page management software
• Referral programs
• Product review management software
• Advertising services
• Cloud storage providers
• Shipping and logistics services
• Payment processing services

Primonutra does not believe that any of the sharing or transfers described in this Policy constitute sales of personal information under California law.

To submit a California privacy request, email us at privacy@primonutra.com or call us at the number listed below. We may request information to verify your identity. Authorized agents must provide signed written permission from you confirming their authority to act on your behalf.

9. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or the way we handle your personal information, please reach out to us:

Primonutra Privacy Team

Email: privacy@primonutra.com

We are committed to working with you to obtain a fair resolution to any complaint or concern. If you believe we have not been able to assist, you may have the right to file a complaint with the data protection authority of your country of residence.

10. Changes to This Policy

If we update this Policy, we will notify you by posting a revised version on this page with an updated effective date. If we make changes that materially affect the ways we process or protect your information, we will provide additional notification of those changes.

We encourage you to review this Policy periodically to stay informed about our privacy practices.

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Primonutra, Inc.
25 Mauchly, Suite 314
Irvine, CA 92618
United States

Email: cs@primonutra.com
Phone: (800) 760-0515